EnQu©, EnQu App© and EnQu Website© are products of EnQu Ideation SL.

What data do we collect?

  • Personal identification information, such as: name, email adress, phone number, profession
  • Login accesses to its systems
  • Aggregated statistics information abourt the use of its online services (example: which pages are more frequently accessed, how many times a form has been submitted, and so forth)
  • Visitors information to websites and online services, in particular: number and frequency of visits by time, IPs and provenance of visitors

How do we collect your data?

You directly provide most of the data we collect. We collect data and process data when you :

  • Register online or place an order for any of our products or services
  • Voluntarily complete a customer survey or provide feedback on any of our message boards, forms or via email
  • Use or view our website via your browser’s cookies
  • Access any of our systems with your login credentials

How will we use your data?

  • Process your order and manage your account
  • Email you with information about our activities, events for which you have subscribed
  • Email you with important notes related to the security of your accounts or your privacy

How do we store your data?

Your data are stored and processes in Switzerland in Infomaniak Data Centers. Infomaniak is ISO 14001 and ISO 50001 certified and since 2015 has commissioned the greenest datacenter in Switzerland which requires no air conditioning and is powered exclusively by renewable energies. Data are kept for a maximum period of 5 years unless:

  • Swiss Law requires differently
  • They are still strictly necessary to provide you a service that you requested

Marketing

HEURISTICA and Triangularity would like to send you information about products, services, events, researches or publications, related to digital knowledge management and organisational learning that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You also have the right at any time to stop us from contacting you for marketing purposes.

What are your data protection rights?

HEURISTICA and Triangularity would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request for copies of your personal data. We may charge you a small fee for this service
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request the completion of the information you believe is incomplete
  • The right to erasure – You have the right to request the erasure of your personal data, under certain conditions
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions
  • The right to object to processing – You have the right to object our processing of your personal data, under certain conditions
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month (30 days) to respond to you. If you would like to exercise any of these rights, please contact us .

Cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. Those service providers might collect Cookies via their platforms in a way that isn’t compatible with our services Privacy Policy. Whenever this applies, a clear disclaimer is added on top of the embedded content shared (for more information see: https://edps.europa.eu/press-publications/press-news/videos/cnn-regulators-probe-facebook-over-data-privacy-giovanni_en )

For further information on Cookies and their scope of application please visit allaboutcookies.org.

How do we use cookies?

  • Keeping you signed in
  • Understanding how you use our online services
  • Provide you with information relevant to your activity in our systems (ex: show you the latest content created in a platform since last time you logged in)
  • Secure your online presence in our system (ex: by analysing suspicious login attempts or bot-like activities involving your accounts)

What types of cookies do we use?

There are a number of different types of cookies, however, our online services use only Functionality Cookies. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our online services features may not function as a result.

Privacy policies of other websites

Our privacy policy applies only to our website and services. If you click on a link to another website, you are invited to read their privacy policy.

Changes to our privacy policy

This privacy policy undergoes regular reviews and it is updated on this web page. This privacy policy was last updated on 22nd April 2023.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel we have not addressed your concern in a satisfactory manner, you may contact the Geneva Information Commissioner’s Office.

How to contact us

If you have any questions about this privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please use the firm below.